FREQUENTLY ASKED QUESTIONS
QuantoraX offers a wide range of cloud computing services, including:
- Virtual Private Servers (VPS): Scalable and customizable hosting solutions with full root access.
- Remote Desktop Protocols (RDPs): Secure and fast RDP hosting for remote access to your systems.
- Cloud Servers: High-performance cloud hosting designed for optimal speed, security, and reliability.
- Dedicated Cloud Solutions: Tailored infrastructure designed for businesses that need specific requirements.
Getting started with QuantoraX is simple:
- Visit our website and select the cloud service that fits your needs.
- Sign up for an account or log in if you already have one.
- Choose the specifications and configurations for your service.
- Complete the payment and your service will be activated instantly.
- If you need assistance, our customer support team is available to guide you through the process.
Our services are non-refundable once they are activated and delivered. However, if your VPS or service is shut down before the duration of your purchase, we will replace it within 3 to 5 business days. Additionally, if you cancel an order before the VPS is created, a refund will be issued within 5 to 7 business days.
For more details, please refer to our Refund Policy.
At QuantoraX, we take security seriously. We implement industry-standard security measures to ensure that your data is protected. This includes:
- Data encryption during transmission and storage.
- Secure access protocols to protect your servers and virtual machines.
- Continuous monitoring and proactive threat detection.
- Regular backups to ensure your data is safe and recoverable.
You can contact our customer support team by:
- Email: info@quantorax.com
- Live Chat: Available on our website for quick assistance.
- Support Portal: Access our knowledge base, submit a support ticket, or track the status of your inquiries.
Our team is available 24/7 to assist you with any issues or questions you may have.